This privacy policy (“Privacy Policy”) governs the collection, handling, use, disclosure, transfer or otherwise processing of personal data or sensitive personal data by Longshore Consulting LLP (“we”, “us” or “Company”). The Company is the sole owner and publisher of the website www.longshoreedu.com (“Platform”).

When the users of the services, including the employees, customers and vendors of the Platform (jointly and severally referred to as “you” or “Users” in this Privacy Policy), use the Platform, purchase our services or interact with us (collectively “Interactions”), we may collect some personal information from you (as detailed below). We are committed to protecting the security of your personal information and safeguarding your privacy and this Privacy Policy sets out the manner in which we collect personal information from you and use this personal information that we have collected (as detailed below) or received about you. Our processing of your personal data is needed for us to deliver the service to you. We may also process your personal data in order to comply with our legal obligations as explained below or due to our legitimate interests. By clicking on ‘I Accept’ or using the services or by otherwise giving us your information, you hereby be deemed to have read, understood and agreed to be bound by the terms of this Privacy Policy.

You hereby consent to our collection, use and sharing, disclosure of your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. If you do not agree with this Privacy Policy at any time, do not use any of the services or give us any of your information.  You acknowledge that this Privacy Policy is a part of the Terms and Conditions of the Platform and the other Services, and you unconditionally agree that becoming a User of the Platform signifies your (i) assent to this Privacy Policy, and (ii) consent to the Company using, collecting, processing and/or disclosing your Personal Data (defined hereinafter) in the manner and for the purposes set out in this Privacy Policy. Your visit to the Platform and use of the services is subject to this Privacy Policy and the Terms and Conditions.

If you use the services on behalf of someone else, you represent that you are authorised by such individual or entity to (i) accept this privacy policy on such individual’s or entity’s behalf, and (ii) consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information as described in this Privacy Policy. 

The Users will have the option to access this Privacy Policy in any of these Indian languages. If you wish to exercise this option, please reach out to our Data Protection Officer, whose details have been set out below.

Compliances Under Privacy Policy

This Privacy Policy is published in compliance of the provisions of the Digital Personal Data Protection Act 2023 read with applicable rules and regulations. 

Personal Information We Collect

Our services require us to know about you and your specific requirements so that we can best meet your needs. When you access the services, or through any Interaction with us via the Platform (including chat windows, emails, telephone calls or other correspondence), we may ask you to provide us with certain information that personally identifies you or could be used to personally identify you. Accordingly, where required under applicable laws, the Company will process the Personal Data basis the express consent of the Users provided by way of acceptance to this Policy for the specific purposes set out below. You hereby consent to the collection of such information by the Company. Without prejudice to the generality of the above, information collected by us from you may include the below details in the following circumstances: 

1. A User is required to provide the following information, which such User recognizes and expressly acknowledges is personal data such as name, email address, date of birth, gender, phone number, educational details. Other information may be requested in the future and this also includes the willingness to receive promotional offers from the Company (which is optional), from the User to help the Customer to customize the Platform to deliver personalized information to the User. Further, other than as otherwise consented to under this Policy or permitted under applicable laws, the Company will not be sharing Aadhaar details, if collected. further with third parties. The Company does not retain Aadhaar details for longer than required for the purposes specified in this Policy and will keep such details secure and confidential in accordance with applicable laws.
2. Any such other information as requested by any of the Company’s employees or agents who contact you in person or by telephone may also be collected and stored. The Company may, after such information is collected from you, send you a confirmation email confirming the information provided and the fact that you will be associated with the Platform/ the Company. In the event you do not wish to be associated with the Platform, please inform the Company immediately at info@longshoreedu.com.
3. Any information submitted through the contact us page or if any support is requested from the Company.
4. Information about your IP address and the browser you’re using.
5. information directly from you when you are registering with us for the event.
6. Other information that you voluntarily choose to obtain from us.

The information collected from you by the Company may constitute ‘personal information’ or ‘sensitive personal data or information’ (“Personal Data”). 

You hereby authorise the Company to use, collect and disclose information that is freely available in the public domain without your consent. The Company does not collect information about the visitors of the Platform from other sources, such as public records or bodies, or private organisations. The collection, use, storage and disclosure of which each User must agree to under the Terms and Conditions in order for the Company to effectively render the services.

You may choose not to provide the consent for collection of Personal Data by us. In such event, we are not obligated to provide you with the services. If you wish to withdraw the consent that you have provided earlier to us for processing your Personal Data, you may send a written request to our Data Protection Officer (contact details below). We will have the option to stop providing you the services in such case. We will retain your information for as long as you are availing services from the Company. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymised and aggregated, and then may be held by us as long as necessary for us to provide our services effectively, but our use of the anonymised data will be solely for analytic purposes.

Purpose and Use of Personal Data

The Company reserves the right to use information provided by or about the User for the following purposes: 

1. Contacting Users for offering new products or services.
2. Contacting Users for taking product and service feedback.
3. Analysing information for commercial use.
4. To enable you to avail services.
5. To confirm your registration for an event.
6. To process your payment, facilitate billing and issue invoices, as applicable.
7. To communicate with you and to respond to your requests.
8. To provide you with customer service and support.
9. For corporate account management purposes.
10. To help keep our Platform safe and secure and to improve the Platform.
11. We use information to analyse trends, administer the Platform and track user activities on the Platform if you have consented to the same.
12. We will create anonymous data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use such Anonymous Data records to analyse request and usage patterns so that we may enhance the content of the services and improve Platform navigation.
13. Use information as otherwise permitted by law.

If you have voluntarily provided your Personal Information to the Company for any of the purposes stated above, you hereby consent to such collection and use of such information by the Company and consent and grant right to the Company to contact you on your telephone/mobile number(s) for any purpose even if such telephone/mobile number is registered with the Do Not Call registry (“DNC Registry”). 

Sharing of Personal Data

The Company maintains a strict “No-Spam” policy. Personal Data provided by you, or that we may obtain automatically by your use of the Platform, is not and will not be sold, rented, or shared by us with any third party without your prior consent. We disclose your Personal Data as described below.

Storage of Personal Data

Your Personal Data will be transmitted, uploaded, transferred, stored, or backed up at the Company’s servers with our cloud providers in India. You hereby consent to such transfer.

Third Party Service Providers

We will share your Personal Data with third party companies and individuals that perform Services on our behalf to help us provide the Platform to you and you hereby consent to such sharing of your Personal Data. Examples of services that may be provided by third party service providers may include, but are not limited to, processing payments with our payment provider. For online payments, we use online payment services such as Paytm, online banking, etc. The Company does not process, record or maintain your credit card or bank account information. The Company records the payment method you have chosen. You hereby consent to the processing, recording and maintenance of your credit card or bank account information, as applicable, by relevant Payment gateway used for transaction purposes.

Third party service providers acting on our behalf are only provided with such Personal Data reasonably required to provide the particular service for which they are retained. Our third party service providers are obligated to keep all of your Personal Data confidential and to collect and use your Personal Data only to the extent necessary to provide the Services on our behalf.

Third Party Links

This Privacy Policy applies only to services that are owned and operated by the Company. The Company is not responsible or liable for any breach of information provided by the Users. 

Accordingly, the Company does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does the Company guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on these websites accessed from the Platform of the ‘Users’. The inclusion or exclusion does not imply any endorsement by the Company of the owner of the website, the website’s provider, or the information on such website. If you decide to visit a third party website linked to the Platform, you do this entirely at your own risk. The Company encourages the User to read the privacy policies and terms of use of such websites and the Company is not responsible for the policies and practices employed by the owners of such third party websites, including but not limited to their collection, use and disclosure of your Personal Data, nor does the Company offer any (and expressly disclaims any) guarantee, representation, warranty, or covenant of any kind with respect to the collection, use or disclosure of your Personal Data by any third party site that is linked from (or is otherwise associated with) the Platform.

Advertisers and Third-Party Marketing

From time to time, we may share your Personal Data in a way so that it is only readable by the intended advertiser to be able to serve you relevant information and marketing messages on that advertising platform. You hereby consent to such sharing of your Personal Data. We may also share aggregated demographic information and/or customer ID numbers with our partners and advertisers. We do not sell Personal Data to third parties for their own marketing purposes and are also not liable for the use of cookies by third party providers for providing smooth functioning of the services.

Business Transfers

We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data that we have collected and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. You hereby consent to the sharing of your Personal Data in such circumstances. We may also need your consent to continue handling your data.

Compliance With Law, Court Order and Other Disclosures

The Company takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms and Conditions. 

Security of Your Personal Data

We employ security safeguards to protect your Personal Data against loss or theft, as well as against unauthorized access, disclosure, copying, use, or modification. When we transmit highly confidential information over the Internet, we protect it through the use of encryption technology, such as the Secure Socket Layer (SSL) protocol.

Cookies

Our services use temporary cache/ cookies to store certain (that is not sensitive personal data or information) that is used by the Company and its service providers for the technical administration of the Platform, research and development, and for User administration. In the course of serving advertisements or optimizing services to its ‘Users’, the Company may allow authorized third parties to place or recognize a unique cache data on the Platform. The cache/ cookies however, do not store any Personal Information of the User. ‘Users’ using Platform have the provision to adjust their internet browser to disable cookies. Even if cookies were disabled for the Platform, it would still be limitedly functional.

If you do not wish to receive Cookies, or want to be notified of when they are placed, you may change this on the Cookie bar or set your web browser to do so or withdraw your consent with us. Please note that if Cookies are turned off, you may not be able to view certain parts of the Platform that may enhance your visit and you may be unable to use some or all of the functionality of the Platform.

Marketing Communication

The Company may undertake steps to market our products to you. You can unsubscribe to this kind of communication at any time by following the unsubscribe instructions in communication sent to you. Despite your indicated opt-out preferences, we may continue to send you administrative and transaction related communications.

Rights of Users

The Users may exercise the following rights with respect to the Personal Data provided to the Company pursuant to this Policy. They may do so by writing to the Data Protection Officer using the contact details described in this Policy.

• Right to nominate: They have the right to nominate any individual who will exercise their rights set out under this Policy in case of their death or incapacity (i.e., inability to exercise statutory rights granted to a data principal/ user due to unsoundness of mind or infirmity of body).
• Right of grievance redressal: They have the right to contact the Company about how their Personal Data is processed, the Company’s obligations in relation to such Personal Data and/or with regard to their rights in relation to their Personal Data. 

Further, where the Company processes personal data based on consent, the Users can exercise the following additional rights:

• Right to access information about personal data: They have the right to obtain a summary of their personal data and the processing the Company has undertaken in relation to the same. They also have the right to obtain from the Company (a) the identities of the parties with whom the Company has shared such personal data along with the description of the Personal Data shared; and (b) any other information as may be required to be provided under applicable law, unless the Company has shared such Personal Data with another person who is authorised by law to obtain such personal data for the purpose of prevention or detection or investigation of offences or cyber incidents, or for prosecution or punishment of offences, as applicable.
• Right to correct and erase personal data: They have the right to correct, complete, update and/or require erasure of their Personal Data. However, the Company will not be able to comply with an erasure request if the Company has to retain such information for the purpose for which it was collected or for complying with legal requirements.
• Right to withdraw consent:They also have the right to withdraw their consent for the processing of their Personal Data for all or specific purpose (as mentioned above). They may do so by writing to the Data Protection Officer using the contact details provided below. Please note, however, that this may prevent the Company from effectively administering its employment or contractual relationship, which may mean the Company may be unable to continue its employment or contractual relationship.

Statement Applicable for Casual Visitors

No sensitive personal data or information is automatically collected by the Company from any casual visitors of this Platform, who are merely perusing the Platform. 

Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Platform immediately. 

If you, as a casual visitor, have inadvertently browsed any other page of this Platform prior to agreeing to having read the Privacy Policy and Terms and Conditions, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this Platform should ordinarily clear all their temporary cookies/ cache. 

All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as the Company cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Platform.

You are not a casual visitor if you have willingly submitted any Personal Data or information to the Company through any means, including email, post or otherwise on the Platform’s contact us page. All such visitors will be deemed to be, and will be treated as, ‘Users’ for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons/ individuals/ ‘Users’. 

Confidentiality and Security

Your Personal Data is maintained by the Company in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. The Company takes all necessary precautions to protect your Personal Data both online and offline, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of the Company’s business.

The Company makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis and binds only its employees to strict confidentiality obligations. 

Part of the functionality of the Company is assisting the vendors to maintain and organise such information and the Users to have access to the Personal Data. The Company may, therefore, retain and submit all such records to the appropriate authorities, or to vendors who request access to such information.

Notwithstanding the above, the Company is not responsible for the confidentiality, security or distribution of your Personal Data by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, the Company shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of the Company including but not limited to, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

Limitation of Liablity

The Company specifically disclaims any liability with regard to the services and any actions resulting from your participation in any services, and you agree that you waive any claims against the Company relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against the Company relating to the same. 

If your Personal Data changes, you may correct, delete inaccuracies, or amend information by intimating such change through an email to info@longshoreedu.com. We will make all efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or the Company has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, the Company may, at its sole discretion, discontinue the provision of the services to you. 

Change To Privacy Policy

We reserve the right to update this Privacy Policy at any time for any reason, with or without advance notice. An updated policy shall be uploaded on the Platform and will be effective since the day it is posted. In the event there are significant changes to this Privacy Policy we will notify you by posting notice of change on the Platform. Any material changes to this Privacy Policy will be effective upon 30 (thirty) calendar days following our posting of notice of the changes on our Platform. These changes will be effective immediately for new Users of our Platform.

If a User uses the Services or accesses the Platform after a notice of changes has been sent to such User or published on the Platform, such User hereby provides his/her/its consent to the changed terms.

Data Protection Officer and Contact Information

We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your Personal Data. You may address any complaints or discrepancies in relation to the processing of your Personal Data to:

Data Protection Officer

Contact details:
Kind attention: Mr. Yash Sharma
Longshore Consulting LLP
Sector 48, Faridabad, Haryana 121001
Email: info@longshoreedu.com
Phone: +91 9899815479

The Users or any victim who has suffered due to access or usage of the personal information shall notify the complaints, if any, to the above officer either through email or written complaint and such complaint shall be redressed within 1 (one) month from the date of receipt of the complaint.

If you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact info@longshoreedu.com to request deletion of the information. Unless stated otherwise, the Privacy Policy applies to all information that the Company has about you.

Children’s and Minor’s Privacy

The Company though may be suitable for a minor User, however, the recommended age for use of the Platform is 18+. The Company strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. We would also prefer and encourage the parents or the guardians to use the app on behalf of their minor children. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Platform and services can be used by minors in oversight of respective caretakers/ guardians, the Company respects the privacy of minors who may inadvertently use the Platform. In no event, the Company shall be held liable for any use by such minors.  

Last Updated Date: 5th Jan 2024